Quick FAQ
Here are some highlights, but you still have to read & agree to our terms.
We usually provide refunds within 7 days of your first purchase for your first service. There’s a limit of one refund per customer.
Your service will usually automatically renew for the next term 3 days in advance. Remember to cancel.
We do not tolerate abuse. Check our AUP and follow it so you don’t get suspended. Keep your password secure.
We respect your privacy, but may have to access/share your information. Usually we’ll warn you – check our privacy policy.
We guarantee 100% uptime and credit you for downtimes and provide general support. Check our SLA for more information.
Virtual Machine Solutions, LLC
Revision date: March 8, 2023
Virtual Machine Solutions LLC (“VirMach”) values you as a customer. In order to ensure you receive the best level of Service, please read this Hosting Agreement—which incorporates and includes the following:
- VirMach’s Acceptable Usage Policy;
- VirMach’s Fee Schedule;
- VirMach’s Service Level Agreement;
- VirMach’s Copyright Policy;
- VirMach’s Privacy Policy
We want to make sure you understand what you can and cannot do, what to expect from VirMach’s Services, and your privacy rights. These policies and terms of Service are an agreement that governs your purchase and use, in any manner, of all Services ordered by you and provided by VirMach. By virtue of ordering and using VirMach’s Services, you necessarily agree to be bound by the terms and conditions contained herein.
As used in this Hosting Agreement (hereinafter “Agreement”), “VirMach,” “us,” “we,” “our,” and grammatical variants thereof means Virtual Machine Solutions, LLC. “Customer,” “you,” “your,” and grammatical variants thereof refers to you. This Agreement sets forth the general terms and conditions of your use of VirMach.com website and/or the products and services made available by VirMach (“Services”). By using the Services, you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Services. VirMach reserves the right to change or modify any of the terms and conditions contained in this Agreement at any time and from time to time in its sole discretion, and to determine whether and when any such changes apply to both existing and future customers. VirMach may make changes or modifications to referenced policies, fees, and guidelines without notice to you. Your continued use of the Services following any changes or modifications will constitute your acceptance of such changes or modifications. You agree to receive any updates to the terms in this Agreement by accessing our website.
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Jump to a specific portion of the terms.
- Service(s) Provided
- Customer Support
- Bandwidth Overage
- IP Change/Blacklist
- Abuse Policy
- Affiliate Program
- Free Offers
- Agreement to pay
- Fee Schedule
- Fraud Protection
- Authz. & Cancellation
- Recurring Payments
- PayPal Subscriptions
- Administration Fees
- Susp. & Termination
- Invoices
- Refund Policy
- Collection Efforts
- Currency Fluctuations
- Warranty Disclaimer
- Indemnification
- Contractor Relationship
- Applicable Law
- Arbitration
- Limitations of Liability
- Severability
- Entire Agreement
- Assignment
- Prohibited Content
- Circumvention Prohib.
- Mass-mailing Prohibited
- High Usage Policy
- Uptime Guarantee
- Downtime Credits
- Exemptions
- Interruption of Service
- Limited License to Cont.
- Right to Web Site and C.
- Limited License to the B.
- DMCA
- Customer IP Duties
- Suspension/Termination
- Privacy Policy
- Exemptions
- Law Enforcement Access to Data
- One-time Setup Fees
- Monthly Additions
- Bandwidth Overages
- Administration Fees