We take uptime seriously. Three things make VirMach the best cloud hosting for maximum uptime.
Great Hardware & Network
What’s our secret? A combination of the latest hardware in the best datacenters with power & network redundancy. In the rare event that something goes wrong, our on-call system administrators will troubleshoot and bring your service backup immediately. Furthermore, if we need to perform maintenance on a server, we will notify you beforehand.
100% Server Uptime
If networking to the server is interrupted or the server goes down unexpectedly due to broken hardware, power issue, or software issue, you will be credited.
If we notice a server overloading or disrupting customers to a large degree we may activate our uptime guarantee.
Automatic 1 Week Compensation
We’re extremely serious about compensating customers for downtime. If your service faces an unexpected downtime for longer than 10 minutes, our system will automatically credit you for the inconvenience in the form of store credit for an entire week of service per our SLA. If the downtime is below 10 minutes, we will still credit you for the entire day out of courtesy.