Optional $25/mo with any package
Get up to 2 hours of premium support from our talented team, with nearly no limits. We will support your service as if you have hired your own personal system administrator.
Prioritized response: skip the line
While normal tickets are answered in chronological order, premium support tickets are always completed first, where available. Wait less and get quicker responses to all your tickets.
Includes unlimited tasks
- Assistance with complex issues – our team will troubleshoot any technical issues with your server
- Setup & configuration of applications – we will set up any software on your server and complete the configuration
- All functions included – OS re-installs, rDNS requests, ISO mounts, billing changes, upgrades, backups, and more
- All technical tasks – our agent will handle any technical changes to your service, such as security hardening
- Optional extension – if you need more than 2 hours of support per month, you may purchase additional support